Saturday, September 20, 2008

Quick Free Tools to Try to Correct CD/DVD Drive Issues

* http://aumha.org/downloads/cdgone.zip.: "CD drives may vanish in
Windows Explorer, Device Manager, etc. if a third-party CD-burning
package has been uninstalled and Registry references for some code
modules aren't removed successfully. This patch and a reboot usually
will restore the missing drives. Any third party package still
required will then have to be re-installed. For more information on
this and other possible causes, see the "Problems" section of Alex
Nichol's Burning CDs in Windows XP article."
* http://www.digitalsupporttech.com/download/tools/FixCdRomTypeError.exe
- this tool will correct the type of device, that a CD Rom is
identified as in the registry. Note this may not correct issues with
CDR, CD-RW, DVD-R etc. only CD-ROMs. This may allow the drive to
appear in Explorer/My Computer again or function correctly.
* http://www.digitalsupporttech.com/download/tools/FixCdRomTypeError.exe
-this tool fixes deletes the upper and lower filters in their most
likely place, which is a common solution to fixing CD/DVD drive
problems.
* http://winhlp.com/tools/resetdma.vbs - this little script will set
the data transfer setting of your CD/DVD drive back to DMA which is
faster and newer method than the old PIO. This may fix drive issues.
* http://www.pruittfamily.com/paul/hosted-software/xp_cd_dvd_fix.exe
* http://www.microsoft.com/downloads/details.aspx?FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
- Amazingly this apparently fixes some CD/DVD drive reading and
writing problems.
* http://www.microsoft.com/downloads/details.aspx?FamilyID=70446cf9-5b5a-4733-a9af-e6ad6a2d96a1&DisplayLang=en
- "This update addresses several CD burning issues that are discussed
in Microsoft
* http://support.microsoft.com/kb/320174/. Download now to prevent
problems with CD burning." (Apparently this executable replaces the
cdrom.inf, Imapi.exe, Imapi.sys files.)
3Den






Friday, September 19, 2008

CD Recovery Toolbox Free - http://www.oemailrecovery.com/cd_recovery.html

http://www.oemailrecovery.com/cd_recovery.html - "CD Recovery Toolbox
tool was developed for recovering damaged files from different disk
types: CD, DVD, HD DVD, Blu-Ray, etc. You can use it to restore
information lost as a result of some mechanical damage of the disk
(scratches, chips, different spots on the surface) or as a result of
incorrect recording."

[Data Recovery Freeware] CD Recovery Toolbox Free

http://www.oemailrecovery.com/cd_recovery.html - "CD Recovery Toolbox
tool was developed for recovering damaged files from different disk
types: CD, DVD, HD DVD, Blu-Ray, etc. You can use it to restore
information lost as a result of some mechanical damage of the disk
(scratches, chips, different spots on the surface) or as a result of
incorrect recording."

Thursday, September 18, 2008

Troubleshooting CD/DVD Drives

The original is here is if you want to patronize me instead of
Google :-).
http://www.pruittfamily.com/paul/digitalsupporttech/

TroubleShooting CD/DVD Issues

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<p class="MsoNormal" align="center">
<img border="0" src="images/MMj03034120000[1].gif" width="110"
height="106" align="right"><b><font size="5">&nbsp;</font></b><b><font
size="5">Troubleshooting
CD/DVD Drives</font></b></p>
<p class="MsoNormal" align="center">&nbsp;</p>
<p class="style1"><u><span style="font-size: 14.0pt" class="style12">
Questions to Ask to Diagnose the Problem</span></u></p>
<p class="style1"><span style="font-style: italic">
<font size="2" class="style8"><span class="style5">Before doing any
work, please establish a System Restore Point.&nbsp;
<br>
Also run
<a href="../Try%20PC%20Fixer%20on%20this%20Website.%20Statistics
%20indicate%20the%20free%20software%20corrects%2040%25%20of%20CD%20Rom
%20issues:%20http:/www.digitalsupporttech.com/en-us/download.htm">
PC Fixer</a>.&nbsp; A Study show this application can fix 40% of CD/
DVD issues.</span></font></span></p>
<p class="style10" align="center"><u>Quick Tools to Try</u></p>
<ul>
<li>
<p class="style3">
<a href="../hosted-software/xp_cd_dvd_fix.exe"><span
class="style9">Disappearing
XP-CD/DVD Rom Fix program</span></a><span class="style9">.</span></
li>
<li>
<p class="style3">
<a href="http://aumha.org/downloads/cdgone.zip"><span
class="style9">CDGONE patch</span></a><font size="2"
class="style8"><span class="style5">.: &quot;CD
drives may vanish
<st1:webstandards w:st="on">in</st1:webstandards></span>
<st1:webstandards w:st="on">
<span class="style5">
<st1:webstandards w:st="on">Windows</st1:webstandards></span>
<span class="style5">
<st1:webstandards w:st="on">Explorer</st1:webstandards></span></
st1:webstandards><span class="style5">,
Device Manager,
<st1:webstandards w:st="on">etc.</st1:webstandards> if a third-party
CD-burning package has been uninstalled
<st1:webstandards
w:st="on">and</st1:webstandards></span> <span class="style5">
<st1:webstandards w:st="on">Registry</st1:webstandards> references
for some
code modules aren't removed successfully. This patch
<st1:webstandards
w:st="on">and</st1:webstandards> a
<st1:webstandards w:st="on">reboot</st1:webstandards> usually will
<st1:webstandards w:st="on">restore</st1:webstandards> the missing
drives.
Any third party package still required will
<st1:webstandards
w:st="on">then</st1:webstandards> have to be
<st1:webstandards w:st="on">re</st1:webstandards>-installed. For
more
information
<st1:webstandards w:st="on">on</st1:webstandards> this
<st1:webstandards w:st="on">and</st1:webstandards> other possible
causes,
see the "Problems" section
<st1:webstandards w:st="on">of</st1:webstandards> Alex Nichol's
Burning CDs
<st1:webstandards w:st="on">in</st1:webstandards></span>
<span class="style5">
<st1:webstandards w:st="on">Windows</st1:webstandards> XP
<st1:webstandards
w:st="on">article</st1:webstandards>.&quot;</span></font></li>
<li>
<p class="style3">
<a href="http://www.digitalsupporttech.com/download/tools/
FixCdRomTypeError.exe
">
<span class="style9">FixCdRomTypeError</span></a><span
class="style9"> - this tool will correct the type of device, that a
CD
Rom is identified as in the registry.&nbsp; Note this may not correct
issues
with CDR, CD-RW, DVD-R etc. only CD-ROMs. This may allow the drive to
appear
in Explorer/My Computer again or function correctly.</span></li>
<li>
<p class="style3">
<a href="http://www.digitalsupporttech.com/download/tools/
FixCdRomTypeError.exe
">
<span class="style9">RepairFilter</span></a><span class="style9"> -
this tool fixes
deletes the upper and lower filters in their most likely place, which
is a
common solution to fixing CD/DVD drive problems.</span></li>
<li>
<p class="style3">
<a href="http://winhlp.com/tools/resetdma.vbs"><span
class="style9">Resetdma.vbs</span></a><span class="style9"> - this
little script will set the data transfer setting of your CD/DVD drive
back
to DMA which is faster and newer method than the old PIO.&nbsp; This
may fix
drive issues.</span></li>
<li>
<p class="style3">
<a href="http://www.microsoft.com/downloads/details.aspx?
FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
">
<span class="style9">Microsoft Autoplay Repair
Wizard</span></a><span class="style9"> -
Amazingly this apparently fixes some CD/DVD drive reading and writing
problems.
&nbsp; </span> </li>
</ul>
<p class="style1"><span class="style11"><strong>Basic Diagnostic
Questions</strong></span><span style="font-style: italic"><span
class="style5"><span class="style8"><br>
&nbsp;</span></span></span></p>
<ol style="margin-top: 0in; margin-bottom: 0in" start="1" type="1">
<li class="style9" value="1">Will
the DC/DVD drive door open under its own power if told to eject or if
the
external drive door button is pushed?<br>
&nbsp;</li>
<p align="center"><span class="style9"><a href="#Question2">
<img border="0" id="img1" src="images/button18.jpg" height="30"
width="152" alt="Drive Door Opens" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Door Opens" onmouseover="FP_swapImg(1,0,/
*id*/'img1',/*url*/'images/button19.jpg')" onmouseout="FP_swapImg(0,0,/
*id*/'img1',/*url*/'images/button18.jpg')"
onmousedown="FP_swapImg(1,0,/*id*/'img1',/*url*/'images/
button1A.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img1',/*url*/'images/
button19.jpg')"></a></span>
<span class="style5">
<a href="diagnosisandsuggestions1.htm">
<span class="style8">
<img border="0" id="img2" src="images/button1B.jpg" height="30"
width="152" alt="Drive Won't Open" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Won't Open" onmouseover="FP_swapImg(1,0,/
*id*/'img2',/*url*/'images/button1C.jpg')" onmouseout="FP_swapImg(0,0,/
*id*/'img2',/*url*/'images/button1B.jpg')"
onmousedown="FP_swapImg(1,0,/*id*/'img2',/*url*/'images/
button1D.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img2',/*url*/'images/
button1C.jpg')"></span></a><span class="style8"><br>
<br>
<img border="0" src="images/MPj04116920000[1].jpg" width="139"
height="117" hspace="28" alt="An open CD/DVD drive."></span></span></
p>
<li class="style9" value="2"><a name="Question2">Does the drive light
up when a
CD/DVD is placed in it?</a></li>
<p align="center"><span class="style9"><a name="Question2"
href="#Question3">
<img border="0" id="img27" src="images/button1E.jpg" height="30"
width="152" alt="Drive Lights Up" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Lights Up" onmouseover="FP_swapImg(1,0,/
*id*/'img27',/*url*/'images/button1F.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img27',/*url*/'images/
button1E.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img27',/
*url*/'images/button20.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img27',/
*url*/'images/button1F.jpg')"></a></span><a name="Question2">
<span class="style5"><span class="style8">
<img border="0" id="img28" src="images/button21.jpg" height="30"
width="152" alt="Drive Won't Light" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Won't Light" onmouseover="FP_swapImg(1,0,/
*id*/'img28',/*url*/'images/button22.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img28',/*url*/'images/
button21.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img28',/
*url*/'images/button23.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img28',/
*url*/'images/button22.jpg')"><br>&nbsp;</span></span></a></p>
<p align="center" class="style9">
<a name="Question2">
<img border="0" src="images/MCj04260720000[1].gif" width="120"
height="192"></a></p>
</ol>
<ol style="margin-top: 0in; margin-bottom: 0in" start="2">
<li class="style9" value="3"><a name="Question3"><span
class="style8">
</span></a><span class="style9">Does the drive light
continue and the drive speed up or does it "die"?</span></li>
<p align="center"><span class="style9"><a href="#Question4">
<img border="0" id="img29" src="images/button24.jpg" height="30"
width="152" alt="Drive Stays Lit" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Stays Lit" onmouseover="FP_swapImg(1,0,/
*id*/'img29',/*url*/'images/button25.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img29',/*url*/'images/
button24.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img29',/
*url*/'images/button26.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img29',/
*url*/'images/button25.jpg')"></a></span>
<span class="style9">
<a href="diagnosisandsuggestions3.htm">
<img border="0" id="img30" src="images/button27.jpg" height="30"
width="152" alt="Drive Light Dies" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Light Dies" onmouseover="FP_swapImg(1,0,/
*id*/'img30',/*url*/'images/button28.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img30',/*url*/'images/
button27.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img30',/
*url*/'images/button29.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img30',/
*url*/'images/button28.jpg')"></a></span></p>
<li class="style9" value="4"><a name="Question4"><span
class="style8">
</span></a><span class="style8">Does the CD/Drive
appear in the device manager?<br>
&nbsp;</span></li>
<p align="center"><span class="style9"><a href="#Question5">
<img border="0" id="img31" src="images/button2A.jpg" height="30"
width="152" alt="In Device Mgr" fp-style="fp-btn: Embossed Capsule 5"
fp-title="In Device Mgr" onmouseover="FP_swapImg(1,0,/*id*/'img31',/
*url*/'images/button2B.jpg')" onmouseout="FP_swapImg(0,0,/
*id*/'img31',/*url*/'images/button2A.jpg')"
onmousedown="FP_swapImg(1,0,/*id*/'img31',/*url*/'images/
button2C.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img31',/*url*/'images/
button2B.jpg')"></a></span>
<span class="style5">
<a href="diagnosisandsuggestions4.htm">
<span class="style8">
<img border="0" id="img32" src="images/button2D.jpg" height="30"
width="152" alt="Not In Device Mgr" fp-style="fp-btn: Embossed Capsule
5" fp-title="Not In Device Mgr" onmouseover="FP_swapImg(1,0,/
*id*/'img32',/*url*/'images/button2E.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img32',/*url*/'images/
button2D.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img32',/
*url*/'images/button2F.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img32',/
*url*/'images/button2E.jpg')"></span></a><span class="style8"><br>
<br>
<img border="0" src="images/device-manager.png" width="766"
height="561" alt="Device manager hopen to and highlighting a DVD
drive."></span></span></p>
<span class="style9"><br>
</span>
<li class="style9" value="5"><a name="Question5"><span
class="style8"></span></a>
<span class="style8">Does the CD/DVD drive
appear in Explorer and My Computer?</span></li>
<p align="center"><span class="style9"><a href="#Question6">
<img border="0" id="img33" src="images/button30.jpg" height="30"
width="152" alt="In My Computer" fp-style="fp-btn: Embossed Capsule 5"
fp-title="In My Computer" onmouseover="FP_swapImg(1,0,/*id*/'img33',/
*url*/'images/button31.jpg')" onmouseout="FP_swapImg(0,0,/
*id*/'img33',/*url*/'images/button30.jpg')"
onmousedown="FP_swapImg(1,0,/*id*/'img33',/*url*/'images/
button32.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img33',/*url*/'images/
button31.jpg')"></a></span>
<span class="style9">
<a href="diagnosisandsuggestions5.htm">
<img border="0" id="img34" src="images/button33.jpg" height="30"
width="152" alt="Not In My Comp" fp-style="fp-btn: Embossed Capsule 5"
fp-title="Not In My Comp" onmouseover="FP_swapImg(1,0,/*id*/'img34',/
*url*/'images/button34.jpg')" onmouseout="FP_swapImg(0,0,/
*id*/'img34',/*url*/'images/button33.jpg')"
onmousedown="FP_swapImg(1,0,/*id*/'img34',/*url*/'images/
button35.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img34',/*url*/'images/
button34.jpg')"></a></span></p>
</ol>
<p align="center" class="style9">
<img border="0" src="images/index.1.jpg" width="779" height="581"
alt="Explorer open to the contents of a CD."></p>
<ol style="margin-top: 0in; margin-bottom: 0in" start="6">
<li class="style9" value="6"><a name="Question6"><span
class="style8"></span></a>
<span class="style8">Does the CD/DVD drive read disks
properly?&nbsp;</span></li>
<p align="center"><span class="style9"><a href="#Question7">
<img border="0" id="img21" src="images/button36.jpg" height="30"
width="152" alt="Drive Reads Disks" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Reads Disks" onmouseover="FP_swapImg(1,0,/
*id*/'img21',/*url*/'images/button37.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img21',/*url*/'images/
button36.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img21',/
*url*/'images/button38.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img21',/
*url*/'images/button37.jpg')"></a></span>
<span class="style9">
<a href="diagnosisandsuggestions6.htm">
<img border="0" id="img35" src="images/button39.jpg" height="30"
width="152" alt="Drive Can't Read" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Can't Read" onmouseover="FP_swapImg(1,0,/
*id*/'img35',/*url*/'images/button3A.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img35',/*url*/'images/
button39.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img35',/
*url*/'images/button3B.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img35',/
*url*/'images/button3A.jpg')"></a></span></p>
<li class="style9" value="7"><a name="Question7"><span
class="style8">
</span></a><span class="style8">Does the CD/DVD drive
burn disks?</span></li>
<p align="center"><span class="style9"><a href="#Question8">
<img border="0" id="img22" src="images/button3C.jpg" height="30"
width="152" alt="Drive Burns" fp-style="fp-btn: Embossed Capsule 5" fp-
title="Drive Burns" onmouseover="FP_swapImg(1,0,/*id*/'img22',/
*url*/'images/button3D.jpg')" onmouseout="FP_swapImg(0,0,/
*id*/'img22',/*url*/'images/button3C.jpg')"
onmousedown="FP_swapImg(1,0,/*id*/'img22',/*url*/'images/
button3E.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img22',/*url*/'images/
button3D.jpg')"></a></span>
<span class="style5">
<a href="diagnosisandsuggestions7.htm">
<span class="style8">
<img border="0" id="img36" src="images/button3F.jpg" height="30"
width="152" alt="Drive Won't Burn" fp-style="fp-btn: Embossed Capsule
5" fp-title="Drive Won't Burn" onmouseover="FP_swapImg(1,0,/
*id*/'img36',/*url*/'images/button40.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img36',/*url*/'images/
button3F.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img36',/
*url*/'images/button41.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img36',/
*url*/'images/button40.jpg')"></span></a><span class="style8"><br>
<br>
<img border="0" src="images/MCj04348270000[1].png" width="144"
height="144" hspace="22" alt="A large CD burning icon ( a CD with a
flame coming from it)."></span></span></p>
<li class="style9" value="8"><a name="Question8"><span
class="style8">
</span></a><span class="style8">Does the CD/DVD drive
burn disks correctly?<br>
&nbsp;</span></li>
<p align="center" class="style9"><a
href="diagnosisandsuggestions8.htm">
<img border="0" id="img37" src="images/button42.jpg" height="30"
width="152" alt="Burns Incorrectly" fp-style="fp-btn: Embossed Capsule
5" fp-title="Burns Incorrectly" onmouseover="FP_swapImg(1,0,/
*id*/'img37',/*url*/'images/button43.jpg')"
onmouseout="FP_swapImg(0,0,/*id*/'img37',/*url*/'images/
button42.jpg')" onmousedown="FP_swapImg(1,0,/*id*/'img37',/
*url*/'images/button44.jpg')" onmouseup="FP_swapImg(0,0,/*id*/'img37',/
*url*/'images/button43.jpg')"></a></p>
</ol>
<p class="style1"><span class="style11"><strong>Further Diagnostic
Question and
Some Fix Suggestions</strong></span><u><span class="style6"><br>
</span></u></p>
<ol>
<li>
<p class="MsoNormal"><u><strong><span class="style5"><a
name="Expand1">
<span class="style8"></span></a><span class="style8">If the CD/DVD
Drive Door Will Not Open:</span></span></strong></u></p>
</li>
</ol>
<ul>
<li>
<p class="style9">Check to see if it is not obstructed.&nbsp;
Stick a straightened out paper clip in the little hole and try to
push out
the tray.</li>
<li>
<p class="style9">Open up the case and see if the power cable is
attached.</li>
<li>
<p class="style5">
<span class="style8">
<img border="0" src="images/MPj04014650000[1].jpg" width="248"
height="168" align="right" hspace="28" alt="A Volt Meter dial.">Test
the power cable going to the drive it should have 4 lines with two
for a 5
volt ~1 amp circuit and the other two for a 12 volt ~1 amp circuit.
See
</span>
<a href="http://askbobrankin.com/cdrom_icon_missing.html">
<span class="style8">here</span></a><span class="style8"> for a
description </span> <st1:webstandards w:st="on"><span
class="style8">of</span></st1:webstandards><span class="style8">
the physical cables that attach to your </span> <st1:webstandards
w:st="on">
<span class="style8">drive.</span></st1:webstandards></li>
<li>
<p class="style9">From these tests, determine you can determine if
the
drive is mechanically and electrically sound.&nbsp; You can also
determine
if the power supply needs replacement.&nbsp; Note that there are
usually
several spare drive leads which can be tested and used to replace a
faulty
one.</li>
</ul>
<ol>
<li value="2">
<p class="MsoNormal"><u><b><span class="style5"><a name="Expand2">
<span class="style8"></span></a><span class="style8">If the Drive
Does Not Light Up When a CD/DVD Is Placed in It:</span></span></b></
u></p>
</li>
</ol>
<ul>
<li>
<p class="style9">The drive door may work but if the light does not
come
on when you insert a CD or DVD the drive light could be defective, or
more
likely there is a problem with the inner workings of the drive, such
as the
drive motor or drive train is out of order.&nbsp; You probably need
to
replace the drive.</li>
</ul>
<ol>
<li value="3">
<p class="MsoNormal"><b><u><span class="style5"><a name="Expand3">
<span class="style8"></span></a><span class="style8">If the Drive
Initially
Lights and Then "Dies":</span></span></u></b></p>
</li>
</ol>
<ul>
<li>
<p class="style9">If the drive dies after initially lighting up and
you
get a message, &quot;Please Insert Disk,&quot; the laser lens may be
dirty.&nbsp; You
can clean it with compressed air or more effectively, a special lens
cleaning disk with brushes that you can purchase for $10-12 at a
computer,
electronics or office store.</li>
<li>
<p class="style5"><span class="style8">Additionally the data cable
may be loose.&nbsp; You
should take off the cover of your PC and make sure the cable is
fastly
attached to the drive.&nbsp; See </span>
<a href="http://askbobrankin.com/cdrom_icon_missing.html">
<span class="style8">here</span></a><span class="style8"> for a
description </span> <st1:webstandards w:st="on"><span
class="style8">of</span></st1:webstandards><span class="style8">
the physical cables that attach to your </span> <st1:webstandards
w:st="on">
<span class="style8">drive</span></st1:webstandards><font
color="#000000"><span class="style8">.&nbsp;
</span>
</font><span class="style8">If you have a laptop a technician may
need to take apart the machine
to make sure the drive connection to the motherboard is secure,
although
many laptops have modular CD/DVD drives.&nbsp; You should make sure
a
modular drive is securely in its bay by pulling it out and popping it
back
in.</span></li>
</ul>
<ol>
<li value="4">
<p class="MsoNormal"><u><b><span class="style5"><a name="Expand4">
<span class="style8"></span></a><span class="style8">If the CD/Drive
Lights Up
but Fails to Appear in the Device Manager:</span></span></b></u></p>
</li>
</ol>
<ul>
<li>
<p class="style9">Try restarting your PC before checking or doing
anything.</li>
<li>
<p class="style5"><span class="style8">If it does not, again, the
data cable may be loose or
need replacing.&nbsp; You can also try replacing a 40 wire IDE cable
with
and 80 wire one. See
</span>
<a href="http://askbobrankin.com/cdrom_icon_missing.html">
<span class="style8">here</span></a><span class="style8"> for a
description </span> <st1:webstandards w:st="on"><span
class="style8">of</span></st1:webstandards><span class="style8">
the physical cables that attach to your </span> <st1:webstandards
w:st="on">
<span class="style8">drive</span></st1:webstandards>.<u><font
color="#000000"><span class="style8">
</span>
</font></u></li>
<li>
<p class="style9">
<img src="http://www.hardwarezone.com/img/data/articles/2004/1192/
bios01-standard_features_al.jpg
" align="right" alt="BIOS Photograph
showing drive IDs.">Another
reason for a CD/DVD drive not appearing in Device manager is
misconfiguration in the BIOS.&nbsp; Open up your BIOS hitting the F2,
Delete
key or whatever key you manufacture tells you just before Windows
boots.&nbsp;
See if the device is listed in the BIOS.&nbsp; If the information
about the
drive has been entered in manually, try changing the detection to
&quot;Automatic.&quot;</li>
<li>
<p class="style9">Another reason for failure of a device to show up
in
Device Manager, is the BIOS is not up to date.&nbsp; Go to your
manufacturer's site, and update the BIOS.&nbsp; This can be a tricky
procedure so you might want to exhaust other possibilities first.</
li>
<li>
<p class="style9">Another reason for failure to show up in device
manager, is a virus.&nbsp; Do a virus scan&nbsp; or better yet, do
one
online for free at any of the major companies.&nbsp; By doing it
online you
will most likely bypass any hiding the virus is doing from you
antivirus
program.</li>
<li>
<p class="style9">A further reason for failure of a device to show up
in
device manager, is a dying motherboard, that for instance has a dead
IDE
channel.&nbsp; A way around this is to buy a PCI IDE or SATA
expansion card
and hook your CD/DVD drives to it.</li>
<li>
<p class="style5"><span class="style8">I don't know if this applies
here, but you can also
look at the registry settings at these two locations and delete the
"No
Drives&quot; values if they exist and then restart your PC: </span>
<font color="#0000FF">
<u>
<span class="style8">HKEY_CURRENT_USER\Software\Microsoft\Windows
\CurrentVersion\Policies\Explorer</span></u></font><span
class="style8">
and </span> <font color="#0000FF"><u>
<span class="style8">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\policies\Explorer</span></u></font><span
class="style8">.&nbsp;
I'm not sure if this would unhide drives from the Device Manager.</
span></li>
</ul>
<p class="style9">
<img border="0" src="images/index.2.jpg" width="751" height="411"
alt="Regedit screenshot with relevant registry key."></p>
<ul>
<li>
<p class="style5"><span class="style8">You might also make sure the </
span> <st1:webstandards w:st="on">
<span class="style8">drive</span></st1:webstandards><span
class="style8"> is
</span> <st1:webstandards
w:st="on"><span class="style8">on</span></st1:webstandards>
<a href="http://www.microsoft.com/whdc/hcl/default.mspx">
<span class="style8">XP's </span> <st1:webstandards w:st="on">
<span class="style8">Hardware</span></st1:webstandards><span
class="style8">
Compatibility List (HCL)</span></a>.<u><font
color="#000000"><span class="style8">
</span> </font><span class="style8">&nbsp;</span></u></li>
</ul>
<p class="style9"><a href="http://www.microsoft.com/whdc/hcl/
default.mspx">
<img border="0" src="images/index.3.jpg" width="751" height="453"
alt="HCL Home Page"></a></p>
<ul>
<li>
<p class="style5"><span class="style8">Try the popular
</span>
<a href="http://aumha.org/downloads/cdgone.zip"><span
class="style8">CDGONE patch</span></a><span class="style8">.:
&quot;CD
drives may vanish
</span>
<st1:webstandards w:st="on"><span class="style8">in</span></
st1:webstandards>
<st1:webstandards w:st="on">
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">Explorer</span></
st1:webstandards></st1:webstandards><span class="style8">,
Device Manager,
</span>
<st1:webstandards w:st="on"><span class="style8">etc.</span></
st1:webstandards><span class="style8"> if a third-party
CD-burning package has been uninstalled
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">Registry</span></
st1:webstandards><span class="style8"> references for some
code modules aren't removed successfully. This patch
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards><span
class="style8"> a
</span>
<st1:webstandards w:st="on"><span class="style8">reboot</span></
st1:webstandards><span class="style8"> usually will
</span>
<st1:webstandards w:st="on"><span class="style8">restore</span></
st1:webstandards><span class="style8"> the missing drives.
Any third party package still required will
</span>
<st1:webstandards
w:st="on"><span class="style8">then</span></
st1:webstandards><span class="style8"> have to be
</span>
<st1:webstandards w:st="on"><span class="style8">re</span></
st1:webstandards><span class="style8">-installed. For more
information
</span>
<st1:webstandards w:st="on"><span class="style8">on</span></
st1:webstandards><span class="style8"> this
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> other possible causes,
see the "Problems" section
</span>
<st1:webstandards w:st="on"><span class="style8">of</span></
st1:webstandards><span class="style8"> Alex Nichol's Burning CDs
</span>
<st1:webstandards w:st="on"><span class="style8">in</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> XP
</span>
<st1:webstandards
w:st="on"><span class="style8">article</span></
st1:webstandards><span class="style8">.&quot;</span></li>
</ul>
<ol>
<li value="5">
<p class="MsoNormal"><b><u><span class="style5"><a name="Expand5">
<span class="style8"></span></a><span class="style8">If the CD/DVD
Drive Appears
in the Device Manager but Fails to Appear in Explorer and My Computer</
span></span></u></b></p>
</li>
</ol>
<ul>
<li>
<p class="style9">Try restarting your PC before checking or doing
anything.</li>
<li>
<p class="style9">Try hitting the F5 refresh key while in Explorer or
My
Computer to see if the drive appears.</li>
<li>
<p class="style9">Try right clicking on My Computer and choosing
&quot;Manage.&quot;&nbsp; Click on Disk Management on the left hand
side and then
under the &quot;Action&quot; Menu choose &quot;Rescan
Disks.&quot;&nbsp; See if this restores
the disk to appearing.<br>
<br>
<img border="0" src="images/index.10.jpg" width="826" height="588"
alt="Screnshot of Disk Manager."><br>
&nbsp;</li>
<li class="style9">Update your BIOS.</li>
<li class="style9">Update Windows completely.</li>
<li class="style9">Look for an issue on your CD/DVD drive's
site.&nbsp; There may have
developed a new issue with your drive after Windows installed an
update.</li>
<li>
<p class="style9">Are there errors codes 1, 3, 10, 18, 19, 22, 28,
31,
32, 37, 39, 40 or 41 that appear in Device status in Device Manager?
There
may be bad registry, driver or bad system file problem.&nbsp; Look up
the errors
online.</li>
</ul>
<p class="style9">
<img border="0" src="images/index.4.jpg" width="546" height="560"
alt="Screenshot of CD/VD drive properties."></p>
<ul>
<li>
<p class="style9">With these errors you can also check if cdrom.inf
under
%Systemroot%\inf are correct. If those files are missing or damaged,
extract
Cdrom.inf from a Windows XP CD to %Systemroot%\inf. Uninstall the DVD/
CD-ROM
drive in Device Manager, scan for Hardware changes, the DVD/CD-ROM
drive
would be reinstalled.</li>
</ul>
<p class="style9">
<img border="0" src="images/index.5.jpg" width="695" height="545"
alt="Screenshot of cdrom.inf file in Explorer."></p>
<ul>
<li>
<p class="style5"><span class="style8">You might also look at the
registry settings at these
two locations and delete the "No Drives&quot; values if they exist
and then
restart your PC: </span> <font color="#0000FF"><u>
<span class="style8">HKEY_CURRENT_USER\Software\Microsoft\Windows
\CurrentVersion\Policies\Explorer</span></u></font><span
class="style8">
and </span> <font color="#0000FF"><u>
<span class="style8">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\policies\Explorer</span></u></font><span
class="style8">.&nbsp;
I'm not sure if this would unhide drives from the Device Manager.</
span></li>
<li>
<p class="style5"><span class="style8">You might also make sure the </
span> <st1:webstandards w:st="on">
<span class="style8">drive</span></st1:webstandards><span
class="style8"> is
</span> <st1:webstandards
w:st="on"><span class="style8">on</span></st1:webstandards><span
class="style8"> XP's
</span> <st1:webstandards w:st="on"><span class="style8">Hardware</
span></st1:webstandards><span class="style8">
Compatibility List (HLC):
</span>
<a style="color: blue; text-decoration: underline; text-underline:
single" href="http://www.microsoft.com/whdc/hcl/default.mspx">
<span class="style8">http://www.microsoft.com/whdc/hcl/default.mspx</
span></a>.<u><font color="#000000"><span class="style8">
</span>
</font></u></li>
<li>
<p class="style5"><u><span class="style8">You might also try to look
at
</span> <font color="#0000FF">
<span class="style8">HKEY_CURRENT_USER\Software\Microsoft\Windows
\CurrentVersion\Explorer\CD
Burning\Drives\Volume{GUID}</span></font></u><span class="style8">
Check the value of "Drive Type".&nbsp;
Change it to the appropriate value with the DWORD = 1 which is CDR,
=2 which
is for CDRW or =3 which is for CD-ROMS.</span></li>
</ul>
<p class="style9">
<img border="0" src="images/index.6.jpg" width="771" height="312"
alt="Screenshot of regedit and the relevant key for the above
paragraph."></p>
<ul>
<li>
<p class="style5"><span class="style8">Additionally you might look at
</span> <u>
<font color="#0000FF">
<span class="style8">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\policies\Explorer</span></font></u><span
class="style8"><br>
Modify/Create the Value Name [NoCDBurning] according to the Value
Data
listed below.<br>
Data Type: REG_DWORD [Dword Value] // Value Name: NoCDBurning<br>
Value Data: [0 - Enable Burning / 1 - Disable Burning]<br>
Exit Registry and Reboot - this is taken from The Elder Geek.</span></
li>
<li>
<p class="style9">You might also try to update your BIOS.</li>
<li class="style5">
<st1:webstandards
w:st="on"><span class="style8">Uninstall</span></
st1:webstandards><span class="style8"> your CD/DVD drive
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">then</span></
st1:webstandards><span class="style8"> have
</span>
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> rediscover the device
through the add hardware wizard (by right clicking on the root of
your
computer in Device Manager and choosing &quot;scan for hardware
changes.&quot;) See
here for an explanation how to do this, see method 2
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></st1:webstandards>
<a href="http://www.computing.net/answers/windows-xp/windowsxppro-not-
recognize-cdrom-dr/141971.html
">
<span class="style8">here</span></a><font color="#000000"><span
class="style8">.</span></font></li>
</ul>
<p class="style9">
<img border="0" src="images/index.7.jpg" width="556" height="406"
alt="Screenshot of device manager showing it scanning fornew disks."></
p>
<ul>
<li class="style5">
<st1:webstandards
w:st="on"><span class="style8">Uninstall</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> reinstall the secondary
IDE
</span>
<st1:webstandards
w:st="on"><span class="style8">port</span></
st1:webstandards><span class="style8">. See the
</span>
<st1:webstandards
w:st="on"><span class="style8">article</span></st1:webstandards>
<a href="http://support.microsoft.com/?kbid=817472"><span
class="style8">here</span></a><span class="style8">.
</span> </li>
<li class="style9">I'm not sure if this fits here but: check if
cdrom.inf
under %Systemroot%\inf exists. If the file is missing or damaged (not
sure
how you tell if its damaged), extract Cdrom.inf from a Windows XP CD
to
%Systemroot%\inf. </li>
<li class="style5"><span class="style8">Try the popular
</span>
<a href="http://aumha.org/downloads/cdgone.zip"><span
class="style8">CDGONE patch</span></a><span class="style8">.:
&quot;CD
drives may vanish
</span>
<st1:webstandards w:st="on"><span class="style8">in</span></
st1:webstandards>
<st1:webstandards w:st="on">
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">Explorer</span></
st1:webstandards></st1:webstandards><span class="style8">,
Device Manager,
</span>
<st1:webstandards w:st="on"><span class="style8">etc.</span></
st1:webstandards><span class="style8"> if a third-party
CD-burning package has been uninstalled
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">Registry</span></
st1:webstandards><span class="style8"> references for some
code modules aren't removed successfully. This patch
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards><span
class="style8"> a
</span>
<st1:webstandards w:st="on"><span class="style8">reboot</span></
st1:webstandards><span class="style8"> usually will
</span>
<st1:webstandards w:st="on"><span class="style8">restore</span></
st1:webstandards><span class="style8"> the missing drives.
Any third party package still required will
</span>
<st1:webstandards
w:st="on"><span class="style8">then</span></
st1:webstandards><span class="style8"> have to be
</span>
<st1:webstandards w:st="on"><span class="style8">re</span></
st1:webstandards><span class="style8">-installed. For more
information
</span>
<st1:webstandards w:st="on"><span class="style8">on</span></
st1:webstandards><span class="style8"> this
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> other possible causes,
see the "Problems" section
</span>
<st1:webstandards w:st="on"><span class="style8">of</span></
st1:webstandards><span class="style8"> Alex Nichol's Burning CDs
</span>
<st1:webstandards w:st="on"><span class="style8">in</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> XP
</span>
<st1:webstandards
w:st="on"><span class="style8">article</span></
st1:webstandards><span class="style8">.&quot;</span></li>
</ul>
<ol>
<li value="6"><b><u><span class="style5"><a name="Expand6">
<span class="style8"></span></a><span class="style8">If the CD/DVD
Drive Does
Not Read Disk
Properly</span></span></u></b></li>
</ol>
<ul>
<li class="style9">Try restarting your PC before checking or doing
anything.</li>
<li class="style9">Make sure your CD or DVD has the data side down
and the label up.</li>
<li class="style9">Can the disk that you are trying to read, be read
from another
computer?&nbsp;Is your disk suitable to your drive, for instance are
you trying
to read a DVD in a CD only drive? The issue might be a disk one.</li>
<li class="style9">Update your player software.</li>
<li class="style9">Update your BIOS.</li>
<li class="style9">Update Windows completely.</li>
</ul>
<p class="style9">
<img border="0" src="images/index.8.jpg" width="775" height="484"
alt="Screenshot of Windows Update in Explorer."></p>
<ul>
<li class="style9">Look for an issue on your CD/DVD drive's
website.&nbsp; There may have
developed a new issue with your drive after Windows installed an
update.</li>
<li class="style9">Is there an I/O or Function error when insert a
disk? This problem may
caused by Services error, bad registry or bad configuration.&nbsp;
Search
Google for a solution.</li>
<li><span class="style5"><span class="style8">You might also make
sure the
</span> <st1:webstandards w:st="on"><span class="style8">drive</
span></st1:webstandards><span class="style8">
is </span> <st1:webstandards
w:st="on"><span class="style8">on</span></st1:webstandards></
span>
<a href="http://www.microsoft.com/whdc/hcl/default.mspx">
<span class="style5"><span class="style8">XP's </span>
<st1:webstandards w:st="on">
<span class="style8">Hardware</span></st1:webstandards><span
class="style8">
Compatibility List (HLC)</span></span></a>.<span
class="style9"><u><font color="#000000"> </font></u>
</span></li>
<li class="style5"><span class="style8">You might also look at the
registry settings at these two locations and
delete the "No Drives&quot; values if they exist and then restart
your PC:
</span>
<font color="#0000FF"><u>
<span class="style8">HKEY_CURRENT_USER\Software\Microsoft\Windows
\CurrentVersion\Policies\Explorer</span></u></font><span
class="style8">
and </span> <font color="#0000FF"><u>
<span class="style8">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\policies\Explorer</span></u></font><span
class="style8">.&nbsp;
I'm not sure if this would enable a CD/DVD drive to read a CD/DVD
that it
initially could not.</span></li>
<li class="style5"><span class="style8">Locate the following registry
key:
</span> <u><font color="#0000FF">
<span class="style8">HKEY_CURRENT_USER\Software\Microsoft\Windows
\CurrentVersion\Explorer\CD
Burning\Drives\Volume{GUID}</span></font></u><span class="style8">
Check the value of "Drive Type", if
it is equal to DWORD = 1 is a CDR, DWORD = 2 is a CDRW, DWORD = 3 is
a
CDROM.&nbsp; Adjust this and reboot the computer.</span></li>
<li class="style5"><span class="style8">Additionally you might look
at
</span> <u><font color="#0000FF">
<span class="style8">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\policies\Explorer</span></font></u><span
class="style8"><br>
Modify/Create the Value Name [NoCDBurning] according to the Value
Data
listed below.<br>
Data Type: REG_DWORD [DWORD Value] // Value Name: NoCDBurning<br>
Value Data: [0 - Enable Burning / 1 - Disable Burning]</span></li>
<li>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">Uninstall</span></
st1:webstandards><span class="style8"> your CD/DVD drive
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards></
span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">then</span></
st1:webstandards><span class="style8"> have
</span>
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> rediscover the device
through the add hardware wizard (by right clicking on the root of
your
computer in Device Manager and choosing &quot;scan for hardware
changes.&quot;) See
here for an explanation how to do this, see method 2
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></st1:webstandards></
span>
<span class="style9">
<a href="http://www.computing.net/answers/windows-xp/windowsxppro-not-
recognize-cdrom-dr/141971.html
">
here</a></span><font color="#000000">.<span class="style9"><u>&nbsp;
</u>
</span></font></li>
<li>
<span class="style9">
<st1:webstandards
w:st="on">Uninstall</st1:webstandards></span> <span
class="style5">
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> reinstall the secondary
IDE
</span>
<st1:webstandards
w:st="on"><span class="style8">port</span></
st1:webstandards><span class="style8">. See t the
</span>
<st1:webstandards
w:st="on"><span class="style8">article</span></st1:webstandards></
span>
<span class="style5">
<a href="http://support.microsoft.com/?kbid=817472"><span
class="style8">here</span></a><span class="style8">.</span></span></
li>
<li class="style5"><span class="style8">Does the CPU high usage while
accessing or recording? This problem may
caused by the drive being not enabling the DMA transfer mode. Right
click in
Device Manager on the Advanced Settings Tab on the secondary IDE
channel.&nbsp;
Change the drive from PIO to &quot;DMA when possible&quot;
access.&nbsp; This
</span>
<st1:webstandards
w:st="on"><a href="http://winhlp.com/tools/resetdma.vbs">
<span class="style8">script</span></a></st1:webstandards><span
class="style8">
when executed (ignore the
</span>
<st1:webstandards
w:st="on"><span class="style8">warnings</span></
st1:webstandards><span class="style8">) will set all the drives back
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> PIO mode to DMA. Perhaps this
will solve
your problem: &nbsp; </span> </li>
</ul>
<p class="style9">
<img border="0" src="images/index.9.gif" width="546" height="560"
alt="Screenshot of IDE Channel I poperties in Vista showing the DMA
choice."></p>
<ul>
<li class="style9">You can also try to do the reverse and set DMA to
PIO only and see if
this allows reading of a disk.</li>
<li class="style9">Make sure that your CD/DVD drive is on a separate
IDE cable than the one
you are using for your hard disk(s).&nbsp; Usually hard disk are on
IDE or
SATA channel 1 and the CD ROMs are on channel 2.&nbsp; Mixing the two
kind
of drives sometimes causes them to malfunction.</li>
<li class="style5"><span class="style8">Try the
</span>
<a href="http://www.pruittfamily.com/paul/hosted-software/
xp_cd_dvd_fix.exe
">
<span class="style8">XP-DVD Fix program</span></a><font
color="#000000"><span class="style8">.</span></font></li>
<li>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">Install</span></
st1:webstandards><span class="style8"> the
</span></span>
<a href="http://www.microsoft.com/downloads/details.aspx?
FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
">
<span class="style9">
<st1:webstandards w:st="on">Microsoft</st1:webstandards></span>
<span class="style5"><span class="style8">Autoplay Repair </span>
<st1:webstandards w:st="on"><span class="style8">Wizard</span></
st1:webstandards></span></a><span class="style5"><st1:webstandards
w:st="on"><span class="style8">.&nbsp;
Amazingly this apparently fixes some drive reading problems.</span></
st1:webstandards><u><font color="#000000"><span class="style8">
</span>
</font></u><span class="style8">&nbsp; </span></span> </li>
<li>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">Remove</span></
st1:webstandards><span class="style8"> the upper
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards></span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">lower</span></
st1:webstandards><span class="style8"> filters
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> the
</span>
<st1:webstandards w:st="on"><span class="style8">registry</span></
st1:webstandards><span class="style8"> key at:
</span></span> <u>
<font color="#0000FF"><span class="style5"><span
class="style8">HKEY_LOCAL_</span><st1:webstandards w:st="on"><span
class="style8">MACHINE</span></st1:webstandards></span>/<span
class="style9"><st1:webstandards
w:st="on">SYSTEM</st1:webstandards></span>/<span
class="style9">CurrentControlSet/Control/Class/4D36E965-E325-11CE-
BFC1-08002BE10318</span></font></u><span class="style5"><span
class="style8">.
Removing these
</span>
<st1:webstandards w:st="on"><span class="style8">registry</span></
st1:webstandards></span>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">setting</span></
st1:webstandards><span class="style8"> may
</span>
<st1:webstandards w:st="on"><span class="style8">restore</span></
st1:webstandards><span class="style8"> the player's ability
to read however it may also
</span>
<st1:webstandards w:st="on"><span class="style8">stop</span></
st1:webstandards><span class="style8"> its ability to burn CDs
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> DVDs
</span>
<st1:webstandards w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> working. You may have to
reinstall burning software.&nbsp; See
</span>
<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;
314060">
<span class="style8">here</span></a><span class="style8"> for a
description how to do this with your
</span>
<st1:webstandards
w:st="on"><span class="style8">registry</span></
st1:webstandards><span class="style8">. You should especially remove
the
filters if CD-ROM access is missing and messages cite error Code 31,
Code
32, Code 19, or Code 39 after you remove Easy CD Creator in Windows
XP see
</span>
<a href="http://support.microsoft.com/kb/314060"><span
class="style8">here</span></a><span class="style8"> for Microsoft
article on the subject. </span></span> </li>
</ul>
<p class="style9">
<img border="0" src="images/index.11.jpg" width="1017" height="411"
alt="Screenshot showing where the upper and lower filters are."></p>
<ul>
<li><span class="style5"><span class="style8">See this
</span>
<st1:webstandards w:st="on">
<a href="http://barugon.wordpress.com/2008/08/01/windows-cannot-load-
the-device-driver-for-this-hardware-the-driver-may-be-corrupted-or-
missing-code-39/
">
<span class="style8">article</span></a></st1:webstandards></span>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">on</span></st1:webstandards><span
class="style8"> removing additional filters.&nbsp;
</span></span> </li>
<li class="style5"><span class="style8">If Sony's Rootkit was ever
installed, try using the removal tool
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> Sony to
</span>
<st1:webstandards w:st="on"><span class="style8">uninstall</span></
st1:webstandards><span class="style8"> it. This may have
happened and you not known about it.&nbsp; See the
</span>
<a href="http://cp.sonybmg.com/xcp/english/updates.html">
<span class="style8">link</span></a><span class="style8">.</span></
li>
</ul>
<p class="style9">
<img border="0" src="images/index.12.jpg" width="766" height="530"
alt="Home page of Sony's response to the rootkit they released."></p>
<ul>
<li><span class="style5"><span class="style8">Try the sfc /scannow </
span>
<st1:webstandards w:st="on"><span class="style8">command</span></
st1:webstandards><span class="style8">. Sfc /scannow
</span>
<st1:webstandards w:st="on"><span class="style8">command</span></
st1:webstandards><span class="style8"> scans all protected
</span>
<st1:webstandards w:st="on"><span class="style8">system</span></
st1:webstandards><span class="style8"> files immediately
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> replaces incorrect
versions with correct
</span>
<st1:webstandards w:st="on"><span class="style8">Microsoft</span></
st1:webstandards><span class="style8"> versions. This
</span>
<st1:webstandards w:st="on"><span class="style8">command</span></
st1:webstandards><span class="style8"> may require
</span>
<st1:webstandards w:st="on"><span class="style8">access</span></
st1:webstandards><span class="style8"> to the
</span>
<st1:webstandards
w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> installation source files.
</span>
<st1:webstandards
w:st="on"><span class="style8">Click</span></st1:webstandards></
span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">Start</span></
st1:webstandards><span class="style8">-&gt;Run
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> type
</span>
<st1:webstandards
w:st="on"><span class="style8">in</span></st1:webstandards></
span>
<span class="style5"><span class="style8">sfc /scannow, </span>
<st1:webstandards w:st="on"><span class="style8">then</span></
st1:webstandards></span>
<span class="style9">
<st1:webstandards w:st="on">press</st1:webstandards></span>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">OK</span></st1:webstandards><span
class="style8">. Note: there's a
</span>
<st1:webstandards w:st="on"><span class="style8">blank</span></
st1:webstandards><span class="style8"> space between sfc
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> /scannow.</span></span></li>
</ul>
<p class="style9">
<img border="0" src="images/index.13.jpg" width="488" height="306"
alt="Run box with the sfc /scannow command ready to go."><br>
<br>
<img border="0" src="images/index.14.jpg" width="653" height="268"
alt="The Command Window showing the system scan in progress."></p>
<ul>
<li><span class="style5"><span class="style8">If you get a
</span>
<st1:webstandards w:st="on"><span class="style8">message</span></
st1:webstandards><span class="style8">: &quot;Incorrect
</span>
<st1:webstandards w:st="on"><span class="style8">function</span></
st1:webstandards><span class="style8">&quot; error
</span>
<st1:webstandards
w:st="on"><span class="style8">message</span></
st1:webstandards><span class="style8"> when you
</span>
<st1:webstandards w:st="on"><span class="style8">access</span></
st1:webstandards><span class="style8"> the
</span></span>
<st1:webstandards w:st="on">
<span class="style9">
<st1:webstandards w:st="on">CD-ROM</st1:webstandards></span>
<span class="style9">
<st1:webstandards w:st="on">drive</st1:webstandards></span></
st1:webstandards><span class="style5"><span class="style8">, the
DVD-ROM
</span>
<st1:webstandards
w:st="on"><span class="style8">drive</span></
st1:webstandards><span class="style8">,
</span>
<st1:webstandards w:st="on"><span class="style8">or</span></
st1:webstandards><span class="style8"> the CD-RW
</span>
<st1:webstandards w:st="on"><span class="style8">drive</span></
st1:webstandards><span class="style8">,
</span>
<st1:webstandards
w:st="on"><span class="style8">uninstall</span></
st1:webstandards></span>
<span class="style5"><span class="style8">Roxio 4.</
span><st1:webstandards w:st="on"><span class="style8">X</span></
st1:webstandards></span>
<span class="style9">
<st1:webstandards w:st="on">or</st1:webstandards></span>
<span class="style9">
<st1:webstandards w:st="on">earlier</st1:webstandards></span>
<span class="style9">
<st1:webstandards w:st="on">and</st1:webstandards></span>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">install</span></
st1:webstandards><span class="style8"> a more up to date version.</
span></span></li>
</ul>
<ol>
<li value="7"><u><b><span class="style5"><a name="Expand7">
<span class="style8"></span></a><span class="style8">If the CD/DVD
Drive Does not Burn As it Should</span></span></b></u></li>
</ol>
<ul>
<li class="style9">Try restarting your PC before checking or doing
anything.</li>
<li class="style9">Make sure your CD or DVD has the data side down
and the label up.</li>
<li class="style9">If you have Windows XP, have at least Service Pack
1 installed.</li>
<li class="style9">Can the disk type that you are trying to burn, be
burned from another
computer?&nbsp; Has the whole batch gone bad?&nbsp; Are you using the
right kind
of disk for the burner? The issue might be a disk one.</li>
<li class="style9">Update your burning software.</li>
<li class="style9">Update your BIOS.</li>
<li class="style9">Update Windows completely.</li>
<li class="style9">Look for an issue on your CD/DVD drive's
website.&nbsp; There may have
developed a new issue with your drive after Windows installed an
update.</li>
</ul>
<p class="style9">
<img border="0" src="images/index.15.jpg" width="829" height="597"
alt="Dell drivers and download page for a Vostro 200."></p>
<ul>
<li><span class="style9">Follow
</span>
<a href="http://support.microsoft.com/default.aspx?scid=kb;EN-
US;Q316529">
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">Microsoft</
span></st1:webstandards><span class="style8">'s instructions</span></
span></a><span class="style5"><span class="style8">
here to make sure the </span> <st1:webstandards w:st="on">
<span class="style8">machine</span></st1:webstandards><span
class="style8">
recognize </span> <st1:webstandards w:st="on"><span
class="style8">as</span></st1:webstandards><span class="style8"> the
</span> <st1:webstandards
w:st="on"><span class="style8">drive</span></st1:webstandards></
span>
<span class="style5"> <st1:webstandards w:st="on"><span
class="style8">as</span></st1:webstandards><span class="style8">
a writable one. </span></span> </li>
<li class="style9">If you can find the setting for the CD/DVD burning
speed in the
properties of the drive in Explorer, Device Manager, or the burning
software, lower this as it may be set too high for the drive.</li>
<li class="style5"><span class="style8">Check if the IMAPI CD-Burning
COM Service is started
</span>
<st1:webstandards w:st="on"><span class="style8">or</span></
st1:webstandards><span class="style8"> not. It manages CD
recording.&nbsp; If it is disabled or manual, set it to automatic.</
span></li>
<li><span class="style5"><span class="style8">You might also make
sure the
</span> <st1:webstandards w:st="on"><span class="style8">drive</
span></st1:webstandards><span class="style8">
is </span> <st1:webstandards
w:st="on"><span class="style8">on</span></st1:webstandards></
span>
<a href="http://www.microsoft.com/whdc/hcl/default.mspx">
<span class="style5"><span class="style8">XP's </span>
<st1:webstandards w:st="on">
<span class="style8">Hardware</span></st1:webstandards><span
class="style8">
Compatibility List (HLC)</span></span></a><span class="style9">.</
span></li>
<li class="style5"><span class="style8">You might also look at the
registry settings at these two locations and
delete the "No Drives&quot; values if they exist and then restart
your PC:
</span>
<font color="#0000FF"><u>
<span class="style8">HKEY_CURRENT_USER\Software\Microsoft\Windows
\CurrentVersion\Policies\Explorer</span></u></font><span
class="style8">
and </span> <font color="#0000FF"><u>
<span class="style8">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\policies\Explorer</span></u></font><span
class="style8">.&nbsp;
I'm not sure if this would enable a CD/DVD drive to burn a CD/DVD
that it
initially could not.</span></li>
<li class="style5"><span class="style8">Additionally you might look
at
</span> <u><font color="#0000FF">
<span class="style8">HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
\CurrentVersion\policies\Explorer</span></font></u><span
class="style8"><br>
Modify/Create the Value Name [NoCDBurning] according to the Value
Data
listed below.<br>
Data Type: REG_DWORD [Dword Value] // Value Name: NoCDBurning<br>
Value Data: [0 - Enable Burning]</span></li>
<li class="style5"><span class="style8">Locate the following registry
key:
</span> <u><font color="#0000FF">
<span class="style8">HKEY_CURRENT_USER\Software\Microsoft\Windows
\CurrentVersion\Explorer\CD
Burning\Drives\Volume{GUID}</span></font></u><span class="style8">
Check the value of "Drive Type", if
it is equal to DWORD = 1 is a CDR, DWORD = 2 is a CDRW, DWORD = 3 is
a
CDROM.&nbsp; Adjust this and reboot the computer.</span></li>
<li>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">Uninstall</span></
st1:webstandards><span class="style8"> your CD/DVD drive
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards></
span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">then</span></
st1:webstandards><span class="style8"> have
</span>
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> rediscover the device
through the add hardware wizard (by right clicking on the root of
your
computer in Device Manager and choosing &quot;scan for hardware
changes.&quot;) See
here for an explanation how to do this, see method 2
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></st1:webstandards></
span>
<span class="style5">
<a href="http://www.computing.net/answers/windows-xp/windowsxppro-not-
recognize-cdrom-dr/141971.html
">
<span class="style8">here</span></a><span class="style8">.</span></
span></li>
<li>
<span class="style9">
<st1:webstandards
w:st="on">Uninstall</st1:webstandards></span> <span
class="style5">
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> reinstall the secondary
IDE
</span>
<st1:webstandards
w:st="on"><span class="style8">port</span></
st1:webstandards><span class="style8">. See t the
</span>
<st1:webstandards
w:st="on"><span class="style8">article</span></st1:webstandards></
span>
<span class="style5">
<a href="http://support.microsoft.com/?kbid=817472"><span
class="style8">here</span></a><span class="style8">.</span></span></
li>
<li class="style5"><span class="style8">Does the CPU high usage while
accessing or recording? This problem may
caused by the drive being not enabling the DMA transfer mode. Right
click in
Device Manager on the Advanced Settings Tab on the secondary IDE
channel.&nbsp;
Change the drive from PIO to &quot;DMA when possible&quot;
access.&nbsp; This
</span>
<st1:webstandards
w:st="on"><a href="http://winhlp.com/tools/resetdma.vbs">
<span class="style8">script</span></a></st1:webstandards><span
class="style8">
when executed (ignore the
</span>
<st1:webstandards
w:st="on"><span class="style8">warnings</span></
st1:webstandards><span class="style8">) will set all the drives back
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> PIO mode to DMA. Perhaps this
will solve
your problem.</span></li>
<li class="style9">You can also try to do the reverse and set DMA to
PIO only and see if
this allows burning of a disk.</li>
<li class="style9">Make sure that your CD/DVD drive is on a separate
IDE cable than the one
you are using for your hard disk(s).&nbsp; Usually hard disk are on
IDE or
SATA channel 1 and the CD ROMs are on channel 2.&nbsp; Mixing the two
kind
of drives sometimes causes them to malfunction.</li>
<li class="style5"><span class="style8">Try the
</span>
<a href="http://www.pruittfamily.com/paul/hosted-software/
xp_cd_dvd_fix.exe
">
<span class="style8">XP-DVD Fix program</span></a><font
color="#000000"><span class="style8">.</span></font></li>
<li>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">Install</span></
st1:webstandards><span class="style8"> the
</span></span>
<a href="http://www.microsoft.com/downloads/details.aspx?
FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
">
<span class="style9">
<st1:webstandards w:st="on">Microsoft</st1:webstandards></span>
<span class="style5"><span class="style8">Autoplay Repair </span>
<st1:webstandards w:st="on"><span class="style8">Wizard</span></
st1:webstandards></span></a><span class="style5"><st1:webstandards
w:st="on"><span class="style8">.&nbsp;
Amazingly this apparently fixes some drive burning problems.</span></
st1:webstandards><span class="style8">
</span></span>
</li>
</ul>
<p class="style9">
<img border="0" src="images/index.16.jpg" width="586" height="401"
alt="Microsoft Autoplay Repairapplet in action."> </p>
<ul>
<li>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">Remove</span></
st1:webstandards><span class="style8"> the upper
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards></span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">lower</span></
st1:webstandards><span class="style8"> filters
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> the
</span>
<st1:webstandards w:st="on"><span class="style8">registry</span></
st1:webstandards><span class="style8"> key at:
</span></span> <u>
<font color="#0000FF"><span class="style5"><span
class="style8">HKEY_LOCAL_</span><st1:webstandards w:st="on"><span
class="style8">MACHINE</span></st1:webstandards></span>/<span
class="style9"><st1:webstandards
w:st="on">SYSTEM</st1:webstandards></span>/<span
class="style9">CurrentControlSet/Control/Class/4D36E965-E325-11CE-
BFC1-08002BE10318</span></font></u><span class="style5"><span
class="style8">.
Removing these
</span>
<st1:webstandards w:st="on"><span class="style8">registry</span></
st1:webstandards></span>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">setting</span></
st1:webstandards><span class="style8"> may
</span>
<st1:webstandards w:st="on"><span class="style8">restore</span></
st1:webstandards><span class="style8"> the player's ability
to read however it may also
</span>
<st1:webstandards w:st="on"><span class="style8">stop</span></
st1:webstandards><span class="style8"> its ability to burn CDs
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> DVDs
</span>
<st1:webstandards w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> working. You may have to
reinstall burning software.&nbsp; See
</span>
<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;
314060">
<span class="style8">here</span></a><span class="style8"> for a
description how to do this with your
</span>
<st1:webstandards
w:st="on"><span class="style8">registry</span></
st1:webstandards><span class="style8">. You should especially remove
the
filters if CD-ROM access is missing and messages cite error Code 31,
Code
32, Code 19, or Code 39 after you remove Easy CD Creator in Windows
XP.&nbsp;
See Microsoft's article </span> <a href="http://support.microsoft.com/
kb/314060
">
<span class="style8">here.</span></a></span></li>
<li><span class="style5"><span class="style8">See this
</span>
<st1:webstandards w:st="on">
<a href="http://barugon.wordpress.com/2008/08/01/windows-cannot-load-
the-device-driver-for-this-hardware-the-driver-may-be-corrupted-or-
missing-code-39/
">
<span class="style8">article</span></a></st1:webstandards></span>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">on</span></st1:webstandards><span
class="style8"> removing additional filters.</span></span></li>
<li class="style5"><span class="style8">If Sony's Rootkit was ever
installed, try using the removal tool
</span>
<st1:webstandards
w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> Sony to
</span>
<st1:webstandards w:st="on"><span class="style8">uninstall</span></
st1:webstandards><span class="style8"> it. This may have
happened and you not known about it.&nbsp; See the
</span>
<a href="http://cp.sonybmg.com/xcp/english/updates.html">
<span class="style8">link</span></a><span class="style8">.</span></
li>
<li><span class="style5"><span class="style8">Try the sfc /scannow </
span>
<st1:webstandards w:st="on"><span class="style8">command</span></
st1:webstandards><span class="style8">. Sfc /scannow
</span>
<st1:webstandards w:st="on"><span class="style8">command</span></
st1:webstandards><span class="style8"> scans all protected
</span>
<st1:webstandards w:st="on"><span class="style8">system</span></
st1:webstandards><span class="style8"> files immediately
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> replaces incorrect
versions with correct
</span>
<st1:webstandards w:st="on"><span class="style8">Microsoft</span></
st1:webstandards><span class="style8"> versions. This
</span>
<st1:webstandards w:st="on"><span class="style8">command</span></
st1:webstandards><span class="style8"> may require
</span>
<st1:webstandards w:st="on"><span class="style8">access</span></
st1:webstandards><span class="style8"> to the
</span>
<st1:webstandards
w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> installation source files.
</span>
<st1:webstandards
w:st="on"><span class="style8">Click</span></st1:webstandards></
span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">Start</span></
st1:webstandards><span class="style8">-&gt;Run
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> type
</span>
<st1:webstandards
w:st="on"><span class="style8">in</span></st1:webstandards></
span>
<span class="style5"><span class="style8">sfc /scannow, </span>
<st1:webstandards w:st="on"><span class="style8">then</span></
st1:webstandards></span>
<span class="style9">
<st1:webstandards w:st="on">press</st1:webstandards></span>
<span class="style5">
<st1:webstandards
w:st="on"><span class="style8">OK</span></st1:webstandards><span
class="style8">. Note: there's a
</span>
<st1:webstandards w:st="on"><span class="style8">blank</span></
st1:webstandards><span class="style8"> space between sfc
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards><span class="style8"> /scannow.</span></span></li>
<li class="style9">You can also check if Cdrom.inf exists under
%Systemroot%\inf. If the
files are missing or damaged, extract it from a Windows XP CD. </li>
<li class="style9">Is there an I/O or Function error when insert a
disk? This problem may
caused by Services error, bad registry or bad configuration.&nbsp;
Search
Google for a solution.</li>
<li>
<st1:webstandards w:st="on"><span class="style5"><span
class="style8">If you
just recently upgraded to XP, third party burning software will now
be disabled or
will now conflicts with XP's
burning software which you
should uninstall or uninstall and update:
see
</span>
<a href="http://articles.techrepublic.com.com/
5100-10878_11-5030830.html
">
<span class="style8">here</span></a><span class="style8">. </span></
span> </st1:webstandards></li>
<li><span class="style5"><span class="style8">Apparently
</span>
<st1:webstandards w:st="on"><span class="style8">Windows</span></
st1:webstandards><span class="style8"> does not play nice
with older version
</span>
<st1:webstandards w:st="on"><span class="style8">of</span></
st1:webstandards><span class="style8"> Adaptec CD creator
</span>
<st1:webstandards w:st="on"><span class="style8">or</span></
st1:webstandards><span class="style8"> EZ Creator. This
</span>
<st1:webstandards w:st="on">
<a href="http://www.smartcomputing.com/techsupport/detail.aspx?
guid=&ErrorID=21779
">
<span class="style8">article</span></a></st1:webstandards><span
class="style8"> suggests removing the older software,
removing the upper
</span>
<st1:webstandards
w:st="on"><span class="style8">and</span></st1:webstandards></
span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">lower</span></
st1:webstandards><span class="style8"> filters
</span>
<st1:webstandards w:st="on"><span class="style8">from</span></
st1:webstandards><span class="style8"> the same key
</span>
<st1:webstandards
w:st="on"><span class="style8">as</span></st1:webstandards><span
class="style8"> before,
</span>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards></span>
<span class="style5">
<st1:webstandards w:st="on"><span class="style8">then</span></
st1:webstandards><span class="style8"> removing some additional
keys.</span><u><span class="style8"> </span> </u></span></li>
<li class="style5"><span class="style8">If you get a
</span>
<st1:webstandards w:st="on"><span class="style8">message</span></
st1:webstandards><span class="style8">: &quot;Incorrect
</span>
<st1:webstandards w:st="on"><span class="style8">function</span></
st1:webstandards><span class="style8">&quot; error
</span>
<st1:webstandards
w:st="on"><span class="style8">message</span></
st1:webstandards><span class="style8"> when you
</span>
<st1:webstandards w:st="on"><span class="style8">access</span></
st1:webstandards><span class="style8"> the
</span>
<st1:webstandards w:st="on">
<st1:webstandards w:st="on"><span class="style8">CD-ROM</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">drive</span></
st1:webstandards></st1:webstandards><span class="style8">, the
DVD-ROM
</span>
<st1:webstandards
w:st="on"><span class="style8">drive</span></
st1:webstandards><span class="style8">,
</span>
<st1:webstandards w:st="on"><span class="style8">or</span></
st1:webstandards><span class="style8"> the CD-RW
</span>
<st1:webstandards w:st="on"><span class="style8">drive</span></
st1:webstandards><span class="style8">,
</span>
<st1:webstandards
w:st="on"><span class="style8">uninstall</span></
st1:webstandards>
<span class="style8">Roxio 4.</span><st1:webstandards w:st="on"><span
class="style8">X</span></st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">or</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">earlier</span></
st1:webstandards>
<st1:webstandards w:st="on"><span class="style8">and</span></
st1:webstandards>
<st1:webstandards
w:st="on"><span class="style8">install</span></
st1:webstandards><span class="style8"> a more up to date version.</
span></li>
</ul>
<ol>
<li value="8">
<p align="left" style="margin-top: 6px; margin-bottom: 6px"><b><u>
<span class="style5"><a name="Expand8"><span class="style8"></span></
a>
<span class="style8">Drive Burns but With Skips, Lost Data and/or
Errors</span></span></u></b></p>
</li>
</ol>
<ul>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Try restarting your PC before checking or
doing anything.</st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">If you have Windows XP, have at least
Service Pack 1 installed.</st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Can the disk type that you are trying to
burn, be burned from another
computer?&nbsp; Has the whole batch gone bad?&nbsp; Are you using the
right kind
of disk for the burner? The issue might be a disk one.</
st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Update your burning software.</
st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Update your BIOS.</st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Update Windows completely.</
st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Look for an issue on your CD/DVD drive's
website.&nbsp; There may have
developed a new issue with your drive after Windows installed an
update.</st1:webstandards></li>
</ul>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">
<img border="0" src="images/index.15.jpg" width="829" height="597"
alt="Dell drivers and download page for a Vostro 200."></
st1:webstandards></p>
<ul>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">You might also make sure the drive
is on
<a href="http://www.microsoft.com/whdc/hcl/default.mspx">XP's
Hardware
Compatibility List (HLC)</a>.</span></font></st1:webstandards></
li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style5">
<st1:webstandards w:st="on"><font size="2" class="style8">Locate the
following registry key:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer
\CD
Burning\Drives\Volume{GUID} Check the value of "Drive Type", if
it is equal to DWORD = 1 is a CDR, DWORD = 2 is a CDRW, DWORD = 3 is
a
CDROM.&nbsp; Adjust this and reboot the computer.</font></
st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">Uninstall your CD/DVD drive
and then have
Windows rediscover the device
through the add hardware wizard (by right clicking on the root of
your
computer in Device Manager and choosing &quot;scan for hardware
changes.&quot;) See
here for an explanation how to do this, see method 2
from
<a href="http://www.computing.net/answers/windows-xp/windowsxppro-not-
recognize-cdrom-dr/141971.html
">
here</a>.</span></font></st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">Uninstall and reinstall the secondary
IDE
port. See t the
article
<a href="http://support.microsoft.com/?kbid=817472">here</a>.</span></
font></st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">Does the CPU high usage while accessing or
recording? This problem may
caused by the drive being not enabling the DMA transfer mode. Right
click in
Device Manager on the Advanced Settings Tab on the secondary IDE
channel.&nbsp;
Change the drive from PIO to &quot;DMA when possible&quot;
access.&nbsp; This
<a href="http://winhlp.com/tools/resetdma.vbs">script</a>
when executed (ignore the
warnings) will set all the drives back
from PIO mode to DMA. Perhaps this will solve
your problem.</span></font></st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">If you can find the setting for the CD/
DVD burning speed in the
properties of the drive in Explorer, Device Manager, or the burning
software, lower this as it may be set too high for the drive.</
st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Make sure you have over 1 GB free of
space on your hard disk if you are
burning a CD and perhaps over 5 GB if you are burning a DVD.</
st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">You can also try to do the reverse and
set DMA to PIO only and see if
this allows burning of a disk.</st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Make sure that your CD/DVD drive is on a
separate IDE cable than the one
you are using for your hard disk(s).&nbsp; Usually hard disk are on
IDE or
SATA channel 1 and the CD ROMs are on channel 2.&nbsp; Mixing the two
kind
of drives sometimes causes them to malfunction.</st1:webstandards></
li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">Try the
<a href="http://www.pruittfamily.com/paul/hosted-software/
xp_cd_dvd_fix.exe
">
XP-DVD Fix program</a>.</span></font></st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">Install the
<a href="http://www.microsoft.com/downloads/details.aspx?
FamilyID=c680a7b6-e8fa-45c4-a171-1b389cfacdad&DisplayLang=en
">
Microsoft Autoplay Repair
Wizard</a>.&nbsp;
Amazingly this apparently fixes some drive burning problems. </span>
</font> </st1:webstandards>
</li>
</ul>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on">
<span class="style5"><span class="style8">
<img border="0" src="images/index.16.jpg" width="586" height="401"
alt="Microsoft Autoplay Repairapplet in action.">
</span></span> </st1:webstandards> </p>
<ul>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">Remove the upper
and lower filters
from the
registry key at: HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/
Class/4D36E965-E325-11CE-BFC1-08002BE10318.
Removing these
registry setting may
restore the player's ability
to read however it may also
stop its ability to burn CDs
and DVDs
from working. You may have to
reinstall burning software.&nbsp; See
<a href="http://support.microsoft.com/default.aspx?scid=kb;en-us;
314060">
here</a> for a description how to do this with your
registry. You should especially remove the
filters if CD-ROM access is missing and messages cite error Code 31,
Code
32, Code 19, or Code 39 after you remove Easy CD Creator in Windows
XP.&nbsp;
See Microsoft's article </span> </font> <span class="style9"> <a
href="http://support.microsoft.com/kb/314060">
here.</a></span></st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">See this
<a href="http://barugon.wordpress.com/2008/08/01/windows-cannot-load-
the-device-driver-for-this-hardware-the-driver-may-be-corrupted-or-
missing-code-39/
">
article</a> on removing additional filters.</span></font></
st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style5">
<st1:webstandards w:st="on"><font size="2" class="style8">Try the
sfc /scannow
command. Sfc /scannow
command scans all protected
system files immediately
and replaces incorrect
versions with correct
Microsoft versions. This
command may require
access to the
Windows installation source files.
Click Start-&gt;Run
and type
in sfc /scannow,
then press OK. Note: there's a
blank space between sfc
and /scannow.</font></st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style5">
<st1:webstandards w:st="on"><font size="2" class="style8">You can
also check if Cdrom.inf exists under %Systemroot%\inf. If the
files are missing or damaged, extract it from a Windows XP CD.
</font>
</st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style9">
<st1:webstandards w:st="on">Is there an I/O or Function error when
insert a disk? This problem may
caused by Services error, bad registry or bad configuration.&nbsp;
Search
Google for a solution.</st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">If you
just recently upgraded to XP, third party burning software will now
be disabled or
will now conflicts with XP's
burning software which you
should uninstall or uninstall and update:
see
<a href="http://articles.techrepublic.com.com/
5100-10878_11-5030830.html
">
here</a>. </span> </font></st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px">
<st1:webstandards w:st="on"><font size="2" class="style8">
<span class="style5">Apparently
Windows does not play nice
with older version
of Adaptec CD creator
or EZ Creator. This
<a href="http://www.smartcomputing.com/techsupport/detail.aspx?
guid=&ErrorID=21779
">article</a> suggests removing the older
software,
removing the upper
and lower filters
from the same key
as before,
and then removing some additional
keys. </span> </font> </st1:webstandards></li>
<li>
<p style="margin-top: 6px; margin-bottom: 6px" class="style5">
<st1:webstandards w:st="on"><font size="2" class="style8">If you get
a
message: &quot;Incorrect
function&quot; error
message when you
access the
CD-ROM drive, the
DVD-ROM
drive,
or the CD-RW
drive,
uninstall Roxio 4.X or earlier and install a more up to date
version.</font></st1:webstandards></li>
</ul>
<p>&nbsp;</p>
</body>
</html>

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Hasleo Data Recovery FreeV3.2 - Free as in Freeware - Permanently from Hasleo Software

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