Like other types of error messages, it’s important to get the exact text of the error on this screen. This can matter in determining what is causing the problem; even if the message doesn’t make sense to you, a technical support representative may be able to look it up, or you can check it against the database at the Microsoft Knowledge Base. windows 7 stop errors are typically caused by issues with either hardware or software. These can include:
- Outdated or corrupted hardware or software drivers
- An incompatible device that Windows cannot work with
- Badly-behaving applications or utilities
- An improper or corrupted Windows 7 installation
- Failing or incompatible memory
- Windows installed to a system with a corrupted or out-of-date BIOS
- Hard drive problems (including those related to overheating)
- A virus
The frequency with which stop errors or invalid page faults occur is important. Most of us get into a strange situation now and again that might cause a single stop or invalid page fault error. A restart of your system is often all that’s needed to clear it. But when the error recurs, especially if it recurs after a restart, you’ve probably got more than a transient problem on your hands.
Exactly when errors occur matters, too, because you can sometimes detect a pattern. For example, if every time you use your scanner you receive an invalid page fault or stop error, look at the scanner, its TWAIN driver (the drivers used by acquisition devices like scanners and digital cameras), its software, or the way Windows is trying to use it. Something is amiss.
More headaches occur when you can’t see a discernible pattern. In these cases, you just may need to observe the situation longer. For example, if doing various tasks in Windows produces the
same types of problems (crashing, slowdowns, errors), look first at what software is always running at the time this problem expresses itself. Maybe your out-of-date virus software or your last-version-of-Windows disk utility is running in the background each time, and this is the cause of your problems. Once all this is checked, it’s time to look at critical hardware, such as memory, your hard drive, and even your motherboard and CPU, because a problem or impending failure with any of those can produce significant Windows instability.
In the worst scenarios, you’ll find Windows reporting a problem with memory management in this blue screen, while telling you about an IRQ problem in another. Like the previous situation, you need to investigate what software is always running when this occurs. Once software is ruled out as a cause, investigate hardware problems as the possible cause.